Welcome to HML Luton

HML are a leading property management company with over 50 years’ experience and are committed to ensuring your property is handled with care and respect.

Acquiring a property is a life-changing investment, which is why managing that property is all the more important to ensure your investment is protected for the future. House conversions, private estates, modern high -rise buildings and large and mixed-use developments all form part of our portfolio. Each property is looked after by a designated team; a property manager, assistant and client accountant so there should always be someone who knows your building. Our business is based on integrity, professionalism and honesty, which we extend to every single one of our customers when managing their property. More than anything, we are real people managing real properties; so no matter how big or small your property is, we always endeavour to manage it with a personal touch.

A message for our valued customers:

We hope that you have noticed very little change in the service you receive, as the experienced team in HML Luton, previously known as Thornes Chartered Surveyors, remains unchanged during COVID-19.

The lockdown has however required our Luton branch to relocate and we will be releasing details of our new branch in due course. Your local team are still available and can be contacted by e-mail or telephone. We appreciate this is an unsettling time for everyone, however, please rest assured your enquiry will be picked up and we will get back in touch – business will continue as usual.

Please continue to explore our website, for further insight into the services and support HML can offer you.

Useful pages

HML are unique within the market as we provide a 360° full property management service, whilst ensuring our ethical values are embodied within the core of our operations. Our comprehensive service is designed and tailored to serve Resident Management Companies (RMCs), Property Owners, Landlords and Developers. More information can be found here.

Our services extend to Lettings management for Charities and Trusts, Commercial and Residential properties. Our lettings packages are tailored to each client and we offer a wide range of services from full management of a let property, to tenant sourcing.

Please visit our dedicated HML Lettings website for more information.

Why not visit our dedicated client COVID-19 page, which is regularly updated with information on our services and support, including the latest announcements and advice from the Government and relating bodies.

Sign up to our e-communications for updates relating to the management of your property and to find out the latest HML news first-hand. If you haven’t already updated your contact details, you can do this here.