Although our core business is property management, we put the same care and attention into ensuring that the needs of our lettings clients are fully and comprehensively catered for. We have a dedicated lettings team in our Bath office who are able to deal with all aspects of this side of the business – always on hand to answer any queries you may have. Significant savings can be made on lettings fees if we already carry out our property management services at the site in question so this is a great offering that is something to seriously consider. Our experienced team will handle the entire process promptly and efficiently. Our lettings package is tailored to each client and we offer a wide range of services from full management of a let property, to tenant sourcing only. Naturally, we are fully compliant with all statutory requirements and other industry guidelines.
We can offer the following services:
•Tenant reference checks
•Tenant deposit registration and compliance
•Legal compliance and insurance
Once a suitable tenant is found for your property, we then carry out strict credit and reference checks from previous landlords and current employers. We then prepare the tenancy agreement and get all parties to sign. All tenants’ deposits are protected through the ‘Deposit Protection Service’, for which we hold an account, and confirmation of the protection certificate is then sent to the tenant and landlord to confirm this has been done. We cover all bases. Preparation of the inventory report is outsourced to a professional and fully independent team and we ensure the tenant always agrees with a signature. Two months before the end of the tenancy, we diarise to serve a section 21 which is a notice to vacate if you do not want to extend the tenancy.
As soon as the letting is completed, we also offer a month to month management service to your property. This includes ensuring compliance with the following safety regulations:
•Furniture and Furnishings (Fire) (Safety) Regulations 1988, 1993
•Fire Safety Housing Act 2004
•Electrical Equipment (Safety) regulation 1994
•The Gas Safety Regulations 1998
We also offer a 24 hour emergency contact telephone number for your tenants to call outside office hours.
Financial management is a fundamental part of our service. That is why we collect the rents from the tenants each month via standing order and ensure the monies are transferred to you within 10 working days of receiving it, together with a detailed statement. It’s not a great situation to think about, but what if your tenants don’t pay? Should this problem arise, we work closely with solicitors and will instruct them accordingly.
All of the resources and expertise of the HML Group are available to the lettings team, allowing us to deliver the same quality of services and to maintain the same high standards in lettings as in other aspects of the business. CLICK HERE to view our Landlord Fees.
Our administration fees are straightforward with transparent charges so there are no hidden extras. Deposits are held under the My Deposits Scheme to comply with legislative requirements.
The Clients Money Protection Schemes for Property Agents Regulations 2019
We are members of the Property Ombudsman (TPOS)