Acquiring a property is a life-changing investment, which is why managing that property is all the more important to ensure your investment is protected for the future. With 2 offices throughout London – we’ve got it covered. With over 20 years’ experience we think we’re pretty good at what we do, so do lots of our clients!
Where to find us
Central London - Head office,
38 - 44 Gillingham Street,
020 7802 0000
London SE1 Office,
59-61 Old Kent Road,
020 7099 1119
Whilst our focus is on providing the best possible property management services, we can also offer our clients associated professional and tailored services. This strengthens our overall service offering, helping to take the stresses out of the day to day management of your property.More about our services
Residential Property Management
We have been looking after properties for over 50 years - homes just like yours - providing expertise and attention to detail, which reassures property owners and meets all relevant...More about our service
HML Online Services
The HML Group introduced its tailored secure portal enabling property owners to log in anytime, anywhere! Our customers now have complete control over their profiles and we’re proud to be...More about our service
HML Concierge Services employs site staff directly, thereby relieving clients of onerous responsibilities and the risk associated with employing staff. HML Concierge Services will take care of everything; from recruitment...More about our service
Our dedicated property managers will ensure your company runs smoothly and efficiently. Many RMC's choose to have their appointed managing agent to act as Company Secretary. For an annual fee,...More about our service
Health & Safety
We look to provide you with the peace of mind you deserve! Did you know that as a freeholder, or a director of a resident’s management company, you are responsible...More about our service
Chartered Surveyors do more than supervise building works, they are also experienced in dealing with complex issues and they can provide expert witness advice in many situations.More about our service
Maximum cover, minimum hassle. Buildings insurance is often the most expensive item a block will incur. It is therefore essential that sufficient insurance cover is in place in the event...More about our service
House Builders & Developers
We work with house builders and developers and prepare management strategies for their new developments. We use the expertise from our experienced Business Development teamMore about our service
The Important Stuff
Here at HML Hawksworth we have lots of important information that we’d like to share with you. This is to help you learn more about us a company and for you to get an insight into exactly how your property is managed.
Please take time to review each section to become familiar with the processes we take to ensure your property is managed just the way you want.
I think you are the most efficient Managing Agent I have ever come across. Tenant at Glenrose Court
Thank you for all your help on this matter which I greatly appreciate and which has been a breath of fresh air in comparison to your predecessors. Lessee at Onslow Gardens
I just wanted to drop you a quick line to say how impressed I have been with the service from HML Hawksworth since you have taken over the management of Linwood Close; queries have been responded to extremely promptly and politely. Director at Linwood Close
Well done for getting this block off the ground. I was there a few weeks ago and saw it in progress and I was impressed and the estate looks very tidy and clean too. I hope the residents are appreciative of your efforts. Director at Wavertree
Many thanks for the exceptionally quick and efficient manner you always handle all enquiries. It is very much appreciated. Director at Marathon House
Simon, An excellent result. On behalf of all shareholders many thanks for your endeavours over this and the splendid outcome. Director at New Concordia Wharf
It's so lovely that you take a lead and follow through on the detail too. It's the first time in many years I've felt I can really shed some of the responsibility for the building. It's a great relief. Tenant at Airlie Gardens
I just wanted to say thank you for looking into the fire doors and saving everyone so much money! Honestly very proud to have you represent us. Thank you again it’s appreciated greatly. Tenant at Wavertree Court
A short note to say how nice to receive the first Campden Hill Towers Newsletter. A very newsy and interesting publication which encapsulates all the hard work that you have been putting in over the past few months. Keep up the good work. Director at Campden Hill Towers
Thanks for all your efforts in pulling it together and dealing with the queries. Really commend how quickly it was all dealt with. Much appreciated. Director at Clarion House Limited
Many thanks for that, Mark, and for all your help to me personally since I became a Director of White Hall Flats Ltd again last autumn. Director at White Hall Flats Ltd
Just brief notes to say thank you for working with us over the past few months - we only wish you'd joined sooner! Thank you for working with Fifield Glyn on the handover and for handling the AGM documents so promptly and professionally. Director at White Hall Flats Ltd
‘It is such a relief to know that things are moving in the right direction at 90 OG. Thank you very much for being so proactive on this and I look forward to seeing the Lynton Services report. Fingers crossed we seem to have most of the ducks in a row re the installation of individual boilers. Many thanks and best regards.’ ‘So impressive that you have been able to galvanize the owners into action. Many thanks for handling this so efficiently and for seeing it through.’ Tenant at Onslow Gardens
Thank you for your letter advising that Sandy Aitken-Smith is the new property manager for 44 Beaufort Gardens. Gloria Pinniger and I had a most productive meeting with Sandy and Michael on 2 August 2015 and reviewed outstanding matters concerning the property management of our building. We were very pleased with the comprehensive way Sandy took charge of what needs to be done and with the immediate action she took to implement the work. Director at 44 Beaufort Gardens
We wanted to let you know that we have been very pleased with Sandy's work. She has been brilliant in her attention to detail, getting things done and her responsiveness. Thank you for assigning her to our building and look forward to a long term future together. Director at Beaufort Gardens
Good morning Alice, Just to thank you once again for raising the queries on the above flats accounts yesterday. I really appreciate your help in this matter and look forward to receiving the refunds in 3 working days. Thank you again. Tenant at Abbotts Wharf
It was a pleasure to meet you and Siân and the meeting was very productive. I hope the tender goes well. With such an excellent team behind it there's no doubt that you'll offer a great management platform. Consultant for PRS
I also wanted to thank both you and Kevin for an excellent AGM, ensuring that we were all well informed and everyone's voice was respected. We are much obliged. Director at 1-3 Carlisle Place
Hope you are doing well. I recently got your letter pertaining to the fixing of the bin store door and code for 13-17 Baron Street building I live in. Thank you for the update. Thanks for making the flat building better with all of the corrections so far. Appreciate the communication! Tenant at 13-17 Baron Street
I hope you are doing well. It has been a long time since we’ve spoken. First, let me say how pleased I am with Sarah-Faye and HML Hawksworth in general since the handover. Although we still have some tricky issues to resolve, it is so nice to have someone so hard working and professional on top of things and it has definitely eliminated my work load. The other neighbours on the communal garden are quite jealous and keep asking me about HML. On Friday, the head of the garden committee is coming to speak with me about my experience transitioning from M&M to HML. Before I speak out of line, is HML Hawksworth interested in adding further buildings on this communal garden? If so, shall I give them your email so that you can set up meetings etc. Director at conway House
I would like to let you know why Kingsley Court RTM have selected HML Hawksworth as our new managing agent. Last autumn I met Simon Oliver and Rita Nalliah at the Victoria office. I asked a number of questions and was very impressed with their knowledge and friendly approach. As a director I felt that I and the group would be in safe hands. Furthermore Hawksworth had been recommended by one of the directors whose block was managed in Camden and another director whose partner had lived in a block looked after by your company. At the last meeting the vote was close. We nearly appointed Hawksworth a year ago. This autumn I contacted Simon again who introduced me to you. You kindly organised to meet 3 directors including our new Chairman. It has been nothing but a pleasure to speak with you since that meeting only a few weeks ago. You have been exceptionally helpful and gone that extra mile or even 100 miles in responding to many questions and queries. We were all appreciative that you allowed us to telephone you out of hours during meetings and your help in this handover period when our group has been quite demoralised by the unprofessional managing agents we have used is invaluable. Even our caretaker sent me a text yesterday saying how happy he is with your agency. Your knowledge and strategy is exceptional and your pleasant and helpful attitude is refreshing. I am confident that although we have been a little late in making the right choice we can now relax and allow ourselves to be guided by you. Director at Kingsley Court
Thank you very much for what I believe has been almost 20 years of your dedicated support in running York Central. I wish you the best of luck going forward and hope you have continued success in the future. Very best wishes… Director at York Central
Hello Rita and Diaz... Alias the Sunshine girls. A big thank to you both for all your sterling work throughout the year ... Quite a trying year in so many ways. In the words of “Joan Baez”... We shall overcome... Have a great holiday and be in touch next year. Director at Campden Hill Towers
I have such mixed feelings as I read this! I am very pleased for you with your new responsibilities and your well-deserved promotion. Congratulations! On the other hand, I cannot help but feel a bit sad to think that you will no longer be part of the York Central team. During the years that I participated on the board, I had the opportunity to see the contribution you made behind the scenes to make the building function smoothly. I want to thank you for the many ways that you have supported the building, providing continuity and serving as a sounding board for myself and the Board of Directors over the course of nearly 20 years! Director at York Central
Thanks very much for your excellent work over the past year. We do all greatly appreciate it. Director at Marathon House
News & Advice
HML New Business Offer
Red Nose Day 2017
- Q.How do I receive communication from HML? Again, we want to make everything as quick and as easy for you as we can. When it comes to...
- Q.How can I pay my bill? We want to make the process of paying bills as quick and easy for you as we can. We therefore...
- Q.Do you offer an out-of-hours service for emergencies? We operate an out-of-hours service designed to handle emergencies (operational upon subscription). Clients are able to call for assistance outside...
- Q.How do you deal with complaints? We take our customer service very seriously and all complaints are handled efficiently and professionally. A copy of our formal...